Do you provide complimentary quotes for repairs and evaluations via phone?

Yes, we provide free estimates; however, it's recommended to bring in your jewelry item to ensure an accurate evaluation.

Do you offer jewelry and watch repairs on-site?

Yes. Chester Jewelry Exchange specializes in professional jewelry repair and watch repair, including stone replacement, resizing, clasp repair, shank repair, and battery replacement. Many services can be completed quickly, depending on complexity.

Is it possible to send my broken watch by mail for repair?

Yes, you can send your watch for service by mail, although we suggest bringing in jewelry that requires repair.

Do you buy gold, silver, and coins?

Yes. Chester Jewelry Exchange is licensed in Virginia to purchase precious metals. The store buys gold, silver, and coins and provides accurate evaluations based on current market values.

Why do customers choose Chester Jewelry Exchange?

Customers choose Chester Jewelry Exchange for its expert craftsmanship, honest pricing, fast turnaround times, and personalized customer service. The store maintains a strong reputation for reliability, transparency, and attention to detail.